India Privacy Policy
This Privacy Policy document of the www.technogym.com/en-IN/ website is in addition to the privacy policy published on the www.technogym.com website and is published in accordance with the provisions of:- Section 43A of the Information Technology Act, 2000;
- Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011; and
- Regulation 3(1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021.
- Digital Personal Data Protection Act 2023.
This Privacy Policy (hereinafter referred to as “Privacy Policy”) describes how the local Technogym distributor TRINITY HEALTH TECHNOLOGIES PVT. LTD. No.6 - Level 1, The Centrium, Phoenix Market City, LBS Marg, Kurla (W) 400070, Mumbai Maharashtra, collects and handles certain information it may collect and/or receive from you. This Privacy Policy applies to current and future visitors and users of the Technogym Indian website (the “Website”). By visiting the website, you are consenting to the practices described in this Privacy Policy which is in addition to the privacy policy of Technogym S.p.A., via Calcinaro no. 2861 – 47521 Cesena (FC), Italy.
For the purposes of this Privacy Policy (“Privacy Policy”), “We”, “Our”, “Us” and “Technogym distributor” shall mean TRINITY HEALTH TECHNOLOGIES PVT. LTD. and “You” and “Your” shall mean the visitor of the Website whether registered or not. This Privacy Policy shall be read along with the Terms of Use which are displayed in the footer of the Website. The capitalized terms that are used in this Privacy Policy but not defined herein shall have the same meaning as defined in the above-referenced Terms of Use. This Privacy Policy sets out what information we collect when you access the Website and how and why we use it.
BY VISITING THE INDIAN WEBSITE YOU ARE ACCEPTING THIS PRIVACY POLICY AND YOU EXPRESSLY CONSENT TO TECHNOGYM DISTRIBUTOR’S COLLECTION, RETENTION, ANALYSIS, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY.
1. DEFINITIONS
For the purposes of this Privacy Policy:
“Personal Information” also called “Personal Data” means any data about an individual who is identifiable by, or, in relation to such data; or any information that relates to a specific person. Some of the most obvious examples of personal information include one's name, mailing address, email address, and phone number (if they can be used to identify the person). In addition, online footprints that can be used to identify/ track an individual/ his behaviour such as location tracking, or Internet browsing history may also be treated as personal information.
“Non-Personal Information” may be collected by Technogym which cannot be used to identify you at an individual level. This information inter alia includes IP address, browser type, name of your internet service provider.
Personal Information and Non-Personal Information hereinafter together is referred to as the “Collectively Collected information”
“Data” means a representation of information, facts, concepts, opinions or instructions in a manner suitable for communication, interpretation or processing by humans or by automated means;
"Cookies" are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
"Device" means any device that can access the Service such as a computer, a cell phone or a digital tablet.
"Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
2. INFORMATION COLLECTED WHILE VISITING THE WEBSITE
While navigating our Website, we may collect from You the following information:
Information regarding your location
We use this information to customize our Website. The information may be uploaded on the servers and/or a Service Provider's server or it may be simply stored on your device. You can enable or disable access to this information at any time, through your Device settings.
3. COLLECTING PERSONAL INFORMATION
The Personal Information collected from You shall be preserved digitally with us as your Personal Data.We use Cookies and similar tracking technologies to customize and/or track the activity on our Website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information to improve and analyze use of our Website. The technologies we use may include:
Cookies or Browser Cookies - you can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Website. Unless you have adjusted your browser settings so that it will refuse Cookies, our Website may use Cookies.
We use both Session and Persistent Cookies for the purposes set out below:
- Necessary / Essential Cookies
Purpose: These Cookies are essential to provide You with services available through the Website and to enable you to use some of its features. Without these Cookies, the features of the Website cannot be provided, and we only use these Cookies to provide you with those features.
- Cookies Policy / Notice Acceptance Cookies
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
- Functionality Cookies
Purpose: These Cookies allow us to remember choices you make when you use the Website, such as remembering your language preference. The purpose of these Cookies is to provide you with a more personalized experience and to avoid You having to re-enter your preferences every time you use the Website.
While using our Website, we may also ask you to provide us with certain:
A. Personally Identifiable Information that can be used to contact or identify you.
Personally Identifiable Information may include, but is not limited to:- Email address
- First name, middle name, and last name
- Phone number
- Date of birth
- Mobile number
- Permanent address, Correspondence Address, State, Province, ZIP/Postal code, City
- Information you disclose in your user profile
B. Usage Data
Usage Data is collected automatically when you are using our Website.Usage Data may include information such as your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service and configurations, operating systems, device brand and model, time zone setting, geo-location information, content, unique identifiers associated with your device(s) and pages that you access on the Website(s), and the dates and times that you visit the Website, and paths taken that you visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Website through a mobile device, all or any of the above information pertaining to the mobile device would also constitute Usage Data.We may also collect information that your browser sends whenever you visit our Website or when you access the Website by, or through a mobile device.
4. PROCESSING AND USE OF YOUR PERSONAL DATA
We process data collected from You as described in this policy through Your use of the Website which may be used for:
- Improving our Website and how we operate it;
- Understanding and enhancing Your experience of using our Website, products and services;
- Personalizing our Website and making recommendations;
- Attending and managing Your requests to Us;
- Providing support and responding to your requests, comments and inquiries;
- Communicating with you about promotions, offers, upcoming events and news, or/and general information about similar/complimentary products to those you have purchased/enquired about, which We offer, provided you have consented to and not subsequently opted out to receive such information;
- Providing You access to different functionalities of the Website that may be reserved for identified users (e.g. marketing support area);
- Contacting you by email, telephone calls, SMS or other such similar electronic communication related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation;
- Processing Your personal information even without Your consent where required by applicable law or regulation for the purpose of verification of identity or for prevention, detection or investigation including of cyber incidents, prosecution and punishment of offences;
- Protecting, investigating and deterring against fraudulent, unauthorized or illegal activity;
- Performance of an undertaking: the development, compliance and undertaking of the purchase agreement for the products, items or services You have purchased from Us or of any other agreement you have entered into with Us;
- Business transfers - we may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our business contacts is among the assets transferred.
- Other purposes - we may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns and to evaluate and improve our products, services, marketing and your experience.
- We may use third-party service providers to manage, monitor and analyze the use of the Website. These third-party service providers, including Technogym S.p.A., collect, store, use, process and transfer information about Your activity on the Website in accordance with their Privacy Policy. Please, check the Technogym S.p.A.’s privacy policy displayed on the www.technogym.com international version of the Website for further information.
- We may use your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us at the contact details referenced at the bottom of this information notice.
5. DISCLOSURE OF YOUR PERSONAL DATA
We may disclose Your personal information in the following circumstances: -- To another company: We may share Your personal information with another company for the purpose of business transfers, connection with, or during negotiations of, any merger, sale of our assets, financing, or acquisition of all or a portion of our business. We may also share Your personal information with Technogym S.p.A. for the purpose of managing use of the Website and/or to conduct transactions concerning the marketing, sale and servicing of Technogym products and services in India, provided that any such transactions will be conducted by Us in this country.
- To service providers: We may share your personal information with external service providers which will help Us to host, monitor and analyze the use of the Website, or to contact you.
- To subsidiaries and holding companies: we may share data with our subsidiaries and/or holdings to help Us provide our services and/or conduct data processing on Our behalf.
- To law enforcement: Under certain circumstances, We may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public/law enforcement/regulatory authorities (e.g. a court or a government agency).
- For other legal requirements: We may disclose Your Personal Data in good faith and belief that such action is necessary to:
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing in connection with the Website or our services to You
- Protect the personal safety of other visitors of the Website or the public in general
- Protect against legal liability
We may disclose Your personal information for any other purpose with your consent in accordance with the Terms of Use or any other agreement/s entered into with Us, including sale and purchase agreements.
6. RETENTION OF YOUR PERSONAL DATA
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the Website, or we are legally obligated to retain this data for longer periods.7. TRANSFER OF YOUR PERSONAL DATA
Your information, including Personal Data, is processed at our operating offices and in any other places where the parties involved in the processing, including our service providers and Technogym S.p.A., are located. It means that this information may be transferred to and maintained on computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate data transfer controls in place including the security of Your data and other Personal Information.If we are involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
8. SECURITY OF YOUR PERSONAL DATA
The security of Personal Information is important to us. We take due care to protect Your data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to, data. The employees who are dealing with the data are trained to protect the data from any illegal or unauthorized usage. We work to protect the security of your information during transmission by using secure sockets locker (SSL) software. We maintain physical, electronic and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. We take reasonable steps to secure Your personal information in an effort to prevent loss, misuse and unauthorized access, disclosure, alteration and destruction.
However, it is Your responsibility to protect against unauthorized access to your computers, devices, and applications.
9. YOUR RIGHTS WITH REGARD TO PERSONAL INFORMATION
As a visitor of our Website, You have the following rights, any of which You may exercise by contacting Us as per the contact details provided below.Access to Your Personal Information: You may request a record of your Personal Information being processed by Us, upon the verification of Your identity which includes Your name, contact details, email id, and mobile number.Review, Correct and Rectify Your information: You may review, correct or rectify the inaccurate Personal Information that is stored with Us.Withdrawing Your consent: You may withdraw consent to processing that You have given Us and prevent further processing of Personal Information subject to the terms of this Privacy Policy. 10. CHANGES TO YOUR INFORMATION
You may review, correct, update, or change the basic information such as name and address that You have provided Us, by contacting Us. However, You are not permitted to, delete any part of the personal information, or to delete/modify any other information that is generated & stored on the Website. If you choose to update your Personal Data or modify it in a way that is not verifiable by Us, or leads to such information being incorrect, We will be unable to provide you with our services and Website features, and such modification may be regarded as the user seeking to discontinue his or her access to our Website. We reserve the right to verify and authenticate Your identity and your Personal Data in order to ensure accurate delivery of services. Access to or correction, updating or deletion of your Personal Data may be denied or limited by Us if it would violate another person’s rights and/or is not otherwise permitted by the applicable laws.
11. CHILDREN'S PRIVACY
Use of the Website is available only to persons who can form a legally binding contract under the Indian Contract Act, of 1872. If you are a child (less than 18 years) you may only disclose information to Us with your parent(s) or legal guardian’s consent. If we need to rely on consent as a legal basis for processing your information, we may require your parent’s consent before we collect and use this information.
Please note that misrepresenting your age is illegal.
12. CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. DATA PROTECTION OFFICER
In accordance with the Data Privacy Laws made thereunder, the name and contact details of our Data Protection Officer are provided below. If you have any concerns about the Privacy Policy or grievances on the Website, any concerns or questions, or in case of any loss/theft of any of your personal data, please contact the Data Protection Officer as per the contact details provided below, and we will try to resolve the issue for you.
Name: Akriti Khare
Address: Trinity Health Technologies, First Floor, Unit no.6, Level 2, Phoenix Market City Mall, LBS Road, Kamani, Kurla West, Mumbai City, Maharashtra, 400070
Phone number: +91 9152859294
E-mail: akriti.pandey@trinityht.com