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COMMUNICATOR Professional App

Promote your activities and get users’ feedback, right when they’re working out. Harness the power of the fitness cloud with the mywellness digital solutions for your business. Smart facility management, seamless interaction with members and increased engagement are the key benefits of the mywellness connected experience.
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Is it hard to spread the word about your new events, facility news and promotions? Do you fear it will get lost in the noise of other adverts? It may sound odd, but your equipment can actually help you get the message through, as well as obtain feedback on how your members feel about the overall experience in your facility whilst being captive during their workout.

Communicate with your customers

Explaining to customers how diverse and comprehensive your range of services is can be critical to your success. Imagine how much easier things would be if you could get the right message on the display of the treadmill or bike they use every day. Dozens of screens turned into opportunities to talk to your members.

What if you could also listen to their opinions and anticipate their needs? What if they could have their say on your offering, and let you know if it’s what they really need? Well, now you can, in just a couple of clicks with mywellness COMMUNICATOR app.

Promote your services

Keep your members informed about classes, services and special offers. The UNITY interface becomes your best ally when it comes to letting members know about the Omnia Class starting next week or involving them in the new Skillrow Challenge. Increase adoption of your services by pushing the messages you really want them to read!

communicator app promote your services
communicator app customer satisfaction survey

Customer satisfaction survey

It sometimes isn’t easy to know what your members think about your services. That’s where surveys come in. What better time to ask for feedback, than when captive, in your four walls on a bike or whilst walking on a treadmill? Analyse successful questionnaires to understand if you are meeting the needs of customers with your current offering. Use the intelligence to adjust and scale your offering accordingly, to consolidate long and short term success.

 MYWELLNESS COMMUNICATOR APP'S BENEFITS

OPERATOR

  • Make closer contact with customers and obtain a deeper insight into their preferences and needs using surveys
  • Reach clients in a way that feels
    comfortable to them during their workout.
  • Raise awareness of your latest classes, promotions and events

TRAINER

  • Understand what your members think about their training experience and react based on intelligence collected.
  • Optimise your services based on data

CUSTOMER

  • Keep informed about other activities in the facility, understand what time the next class will be held and be notified of new additions that will improve your experience
  • Provide anonymous feedback through digital questionnaires.

The power of building a successful relationship

 

Continuous communication is a key pillar for customer success, particularly inside our ever changing industry. The COMMUNICATOR app helps you deliver the right message to your members, ensuring you can constantly adapt and improve the offering and services provided. All within a non-intrusive and engaging digital solution.

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