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Relive the best moments of the Technogym Forum

Connect, Share and Learn

A exclusive gathering that brings together stakeholders in the fitness and wellness industry to share innovative ideas and best practices. Walk away with the latest trends, inspiration and concrete actions to continue changing lives for the better.


Planning the future of Wellness

A unique experience at the Technogym Village in Cesena, Italy. Discover the future of the wellness sector, a global consumption market worth over $4 trillion.Come together with industry professionals all over the world, enjoy the lifestyle of the wellness valley and take advantage of the networking opportunities.

Inspiring Speakers

Attend discussions and presentations by international keynote speakers.

Technogym Innovations

Come to experience the latest Technogym innovations and cutting-edge digital solutions that are radically changing the fitness industry.

Let's Move for a Better World Conference

Meet the community behind the Let's Move for a Better World campaign and take part in the digital workshop.

Training Experience

Enjoy a fully connected training experience in the Technogym Wellness Center and discover the power of digital technology in the fitness industry.

Networking and leisure activities

Network with your peers during table topic lunches and engage in sporting activities such as cycling, beach tennis, beach volleyball and much more.

Awards Ceremony

Celebrate the Let’s Move for a Better World campaign winners and keep promoting the Wellness lifestyle.

Schedule Technogym Forum 2019



Arrival and check-in at 5-star hotel

From 19:30

Wellness Valley welcome dinner


From 11:00

International keynote speaker

Connected Wellness - an Innovate
Business Model.

Customer Experience Squared (CX2):
Finding Your Edge and Pushing Past It.

Innovation Presentation

From 19:00

Cocktail and Networking Dinner


From 09:00

Let’s Move for a Better World conference

International keynote speaker

Customer Lifecycle.
Understanding one of the most important KPIs in our industry: retention. Learn from cancellations and improve customer touchpoints, Importance of the first 30 days and habit creation in customer retention, designing the customer lifecycle.

Connected training experience, Workshop, Village Tour

From 20:30

Award dinner


From 09:30

Leisure activities



Keynote speakers

Kirsty Angove

Head of Marketing at Nuffield Health

Kirsty Angove is Head of Marketing at Nuffield Health. Joining Nuffield Health in 2013, Kirsty has over seven years’ experience in marketing and PR, six of them in healthcare. During her time at Nuffield Health, she has worked across the many divisions of the organisation, from the corporate wellbeing division, working with over 50% of the FTSE 100, through clinical services and finally into her role heading up the brand and marketing for Nuffield Health’s nationwide estate of 112 consumer gyms.

Ken Hughes

World’s leading Consumer & Shopper Behaviouralist
CEO Glacier Consulting

As one the world’s leading authorities on consumer and shopper behaviour, Ken explores the needs of the new consumer and predicts the changes to come.
He advises some of the biggest brands in the world on customer experience, omnichannel strategy, and the new millennial/Gen Z shopper., while as an accomplished author, TED speaker, part-time university professor and actor, his performances are infamous for their sheer passion, energy and wit.

Josè Teixeira

Head of Customer Experience at SC Fitness

Experience in Fitness Industry since 2004 as: Director of Operations, Area Manager, Club Manager and Sales Consultant Former Professor of Sport and Leisure, Education Center Director.
Co-Author of the book: Balanced Scorecard. Strategy and management control of gyms and health clubs.
Education: Executive MBA – INDEG | ISCTE-IUL partnership with HEC Paris. Specialization in Sports Management – Oporto University. Degree in Sports – Oporto University. Alumni IHRSA Institute Former Volleyball and Beach Volleyball Athlete.

Supported by

Check out which organizations partner with TECHNOGYM FORUM.