PERFORMANCE CONTRACT PEACE-OF-MIND AND PEAK PERFORMANCE

The most complete after sales product in the industry. Designed to give a beyond repair service with coverage of wear and tear, accidental damages and a remote monitoring of the products.
maintenance
repair
performance

BENEFITS OF THE PERFORMANCE CONTRACT

PREVENTION

Two service visits a year

CUSTOMIZED PAYMENT PLANS

Payment plan with no surprises

TRANSPARENCY

Set of performance indicators with effective reporting available at the Technogym E-Services site.

COMPLETENESS

Callout, labor and spare parts included

CONSTANT PERFECTION

Wear and tear is covered

ACCIDENTAL DAMAGES

Equipment always in the best condition

REMOTE MANAGEMENT 24/7

Automatic equipment monitoring 24/7

PERFORMANCE GUARANTEE

Special economic conditions against the renewal of the contract

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SUMMARY OF THE ELEMENTS

Legend:

  • Standard equipment warranty
  • Additional coverage available with the Performance contract
Year 1 Year 2 Year 3 Year 4 Year 5
Preventative maintenanceinfo +
Service level agreementinfo +
Travel and laborinfo +
Parts for repairinfo +
Parts subject to wear and tearinfo +
Accidental damage on consoleinfo +
Aesthetic partsinfo +
Remote equipment managementinfo +
Accountabilityinfo +


*Any damage caused by misuse or by accident is not covered under the contract. Availability of each option depends on country in which service is requested and location of Authorized Service Provider. Service coverage may be subject to certain restrictions. Not available to trade customers. Full T&C’s are available on request. T&C’s attached to the contract supersede any statement made in this page.