The US Service Support team offers a fast and reliable service for your peace of mind, with its structure made of:
- 132 certified technicians
- 10 call center agents
- 2 regional service managers
- $5 million in-country spare parts stock
- 22 second phone response time
- 48 average hours of time to service
- 87% first time fix rate
- 90% next day parts delivery
- Technogym E-Services
Online customer platform available 24/7 for immediate access to inquiries, service requests and customer information.
- Telephone support
Our call center representatives are ready to assist you during normal business hours with repairs, spare part orders & installation at 1-800-804-0952.
- Email support
For convenience you can contact our support team via email at firstname.lastname@example.org. Our support team will send automatic notifications on the status of your request.