Local service

The US Service Support team offers a fast and reliable service for your peace of mind, with its  structure made of:

  • 132 certified technicians
  • 10 call center agents
  • 2 regional service managers
  • $5 million in-country spare parts stock

Technogym Performance

  • 22 second phone response time
  • 48 average hours of time to service
  • 87% first time fix rate
  • 90% next day parts delivery
  • Technogym E-Services

Online customer platform available 24/7 for immediate access to inquiries, service requests and customer information.

  • Telephone support

Our call center representatives are ready to assist you during normal business hours with repairs, spare part orders & installation at 1-800-804-0952.

  • Email support

For convenience you can contact our support team via email at technicalsupport@technogym.com. Our support team will send automatic notifications on the status of your request.