The new online platform designed by customers for customers.
“All of my management information on the cloud wherever I want it, whenever I need it”.
In this area you can send your request filling the form and monitor the status of your orders in real time
In this area you can view your open request in real time as orders, cases and jobs. Moreover you can download service report ad a PDF file.
Easily you can have the control of the service level, for example: last 12 months, time to service, agreed response time and job executed. Then it’s possible to drill information down to serial numbers.
Thanks to the monitoring activities you can always visualize your job details: facility, jobs, total number of products and total number of strength ones.
See simply how many equipments are going out of warranty or out of contract and visualize what will be the coverage of your products in 36 months from now. Thanks to these activities you can monitor the current and future warranty or contract entitlement of your products. Then you can check equipment installed every year…all this in just one click.
Are you a Global or a Global Plus service contract customer with a valid Technogym E-Services account? Login here.
Are you a Global or a Global Plus service contract who would like to set up a valid Technogym E-Services account? Simply contact us requesting an account and we will set this up for you.
Are you a Global or a Global Plus service contract customer with a login to the previous version of TG Direct? Login to Technogym Direct.