Japan, 2018 CE
Science fiction? No! We are at Hen-na Hotel in Huis Ten Bosch, Nagasaki Prefecture, the first hotel in the history of contemporary hoteling commanded entirely by androids. A model of management efficiency and effectiveness strictly tailored to the needs of the guest who, for the entire duration of the stay, can count on the help of a staff of androids trained to speak little and work a lot. Silent, polite, discreet, punctual, workaholic: this is the new generation of receptionists, butlers, waiters and room assistants who do not come from the best hoteling institutes, but from some Japanese or Silicon Valley company, and who have found work with prestigious hotel chains and luxury hotels with an eye toward the future.
What if I needed assistance? If I were to get sick, who would I turn to?