A workshop based session exploring the importance of the member journey. Using your own facility, industry knowledge as well as live examples, we explore how to adapt and reinvent your member journey to improve business performance. What are the key components of a member journey? What works best for your members? What is achievable? How can you implement successful changes? The session is a great health check of your current process to ensure you are fully meeting your members’ needs.
Explore the importance of a member journey, its key components and implementation to ensure improve business performance.
10am to 2pm
Technogym showroom - Two The Boulevard, Cain Road, Bracknell, RG12 1WP