So close to me!
The Australian service team offers a fast and reliable service for your peace of mind, with its after Sales structure made of:
- 36 Certified technicians
- 2 Call Center agents
- 3 Regional Service Managers
- 1.5M£ In-country spare parts stock
- 30 Sec. phone response time
- 55 Hours time to service
- 90% First time fix rate
- How to request onsite repair:
To report a fault with your Technogym equipment, please log in to the Customer
Portal or contact our Service Support team by email or telephone. Please provide
us with your customer number, the equipment Type or Model, Serial
Number and a full description of the fault to help us respond to your request
quickly. Photographs may also help us with identifying the nature of the fault your
equipment has experienced.
- How to order spare parts:
To order spare parts for your Technogym equipment, please contact our Service
Support team by email, telephone or Fax. Please provide us with your customer
number, the equipment Type or Model, Serial Number and Spare Part
number (if known). Photographs may also help us with identifying the exact parts
that you require.
- Service Contracts:
For all enquiries relating to Service Contracts, please contact our Contracts team.
Our Contracts Advisors will be pleased to provide more information on the full range
of service contracts we are able to offer, to give you peace of mind and the ability
to keep your Technogym equipment in full running order.E-mail: firstname.lastname@example.org
Telephone: 02 8883 0172
Fax: 02 9672 6410
Operating hours: 08:30 - 17:00