Our service contracts

Contract comparing table

Legend:

  • Chargeable services, not included in the contract
  • Additional coverage available with the contract
Technical Support No Contract Warranty extension Program Global Performance
Technical Call Center Support
Local certified service center
Technically trained call center
Online Services (Technogym E-Services)
Online job opening
Asset management reporting tool
Maintenance
Preventative maintenance*
Internal and external cleaning
Sanitization and Lubrication
Calibration & mechanical adjustments
Technogym certification
Resistance cable inspection and replacement as required
Repair
Travel & labour
Parts for repair (wear and tear parts excluded)
Predetermined response time
Software update
Performance
Parts subject to wear and tear
Accidental damege on console
Remote equipment management
Accountability